Frequently Asked Questions
Everything you need to know about our sustainable style and mindful delivery.
What makes The Wellness Company's apparel sustainable?
We prioritize eco-friendly materials such as organic cotton, recycled polyester, and Tencel. Our production process focuses on reducing water waste and ensuring fair labor practices across our entire supply chain.
How long does shipping typically take?
Standard shipping usually takes 5-7 business days. We also offer express shipping options at checkout which deliver within 2-3 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free, while returns for a refund may be subject to a small restocking fee to offset carbon emissions.
How do I ensure I choose the right size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, wellness-focused fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated automatically at checkout.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for your convenience.